So Smart has been incessantly promoting their prepaid 4G LTE is on promo right now until December 2014. Good news, right? Think again.
Since I live in an area where Smart’s signal is really strong, I got a Smart Prepaid LTE modem a couple of months back. In fact, this has been my primary internet connection at home. With my Prepaid Smart Bro connection, I normally get speeds up to 10mbps. So I just load it up with Php995.00 to get an unlimited LTE connection for 30 days instead of subscribing to DSL.
I have been enjoying this relatively fast internet connection with 6-8 gadgets at home since May until last month when Smart declared FREE internet for Prepaid subscribers.
You think this is another good news? NOT FOR THOSE WHO ARE PAYING FOR THEIR INTERNET.
Of course when they give out internet for everyone, this means they should allocate the internet traffic for more users. Smart and PLDT have not thought of improving the current internet connection speed FIRST before coming out like a hero declaring free internet for all.
Here’s the real deal. Smart is having a technical issue that permanently bars prepaid LTE users back to 3G. So if you’re a Smart Prepaid LTE user and has noticed that your pocket wifi has been a terrible pain in the ass, it’s because of this current technical phenomenon–thanks to Smart.
And here’s the catch: once your Smart Bro LTE Prepaid sim has locked in on 3G, there’s no coming back. No LTE forever. The remedy? Throw your simcard and buy a new one. That is, to get a 4G connection until it gets barred again to 3G.
I went to call this in on Smart hotline, and of course, they couldn’t help bringing my number back to LTE. I went to Megamall’s Customer Service and they said you would have to pay for a new LTE Prepaid sim–even if it’s Smart’s bright idea to have this technical thing going on.
My Smart Prepaid LTE has already wasted Php200 for a non-sense 3G connection. I have already switched to new Smart Prepaid LTE simcards THRICE as well. So if you’re wondering why I’m MIA on my blog, it’s because I’m having a hard time connecting to internet. And if you’re thinking of buying Smart Bro Prepaid, think more than twice, please.
Has anyone else experienced this? Do let me know. And please let Smart know about this issue, just in case MVP is planning yet another important announcement in Makati Shang.
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